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Table and Top Frequently Asked Questions

  1. Who do you sell to?
  2. Do you offer services for businesses interior designers?
  3. What type of operating system & browser do I need to shop on the Table and Top website?
  4. What payment methods do you accept?
  5. Will my payment be secure?
  6. Do I need to set up an account to place an order?
  7. How do I know if items are in stock?
  8. Can I change my personal information?
  9. Does Table and Top deliver to post office boxes?
10. Does Table and Top deliver to multiple addresses?
11. Can I change my shipping address after my order has been dispatched?
12. Where do you ship from?
13. What do you charge for shipping and handling?
14. Do you accept returns?



 

1. Who do you sell to?

 

Table and Top sells directly to the individual customers, retail stores, designers and business customers.

 

 

2. Do you offer services for businesses interior designers?

 

Table and Top provides dedicated sales and services to interior designers, home developers, hotels and restaurants. Please contact us.

 

3. What type of operating system & browser do I need to shop on the Table and Top website?

 

Our site is optimized for Microsoft Internet Explorer version 7.0 or higher, Mozilla Firefox version 3.5 or higher, Google Chrome 7 or higher, and Apple Safari 5 and higher (if you are using a Macintosh computer).
We recomend using the most recent version of Adobe Flash Player, which is available from Adobe.

 

 

4. What payment methods do you accept?

 

We accept the following credit cards: Visa, MasterCard, American Express and Discover. We also accept PayPal. All orders must be pre-paid.

 

 

5. Will my payment be secure?

 

All personal and financial information is transmitted using the Secure Sockets Layer (SSL) technology for costumer protection. Our Premium SSL certificate is provided by Starfield Technologies, Inc.

 

 

6. Do I need to set up an account to place an order?

 

No, you can shop at Table and Top without creating an account. But by creating an account, you will be able to:
*check out faster
*access your order history
*save multiple shipping addresses
*place product reviews
*receive our newsletters, discount codes and promotion invitations

 

 

7. How do I know if items are in stock?

 

When you are making your product selection, an item availability message will appear on the product’s page.
'Availability: In Stock' – the item is currently in stock and available to ship.
'Availability: Out of Stock' – this item can no longer be purchased online. We suggest you Contact Us via email or phone, as we may still have it in stock in our distribution center.

 

 

8. Can I change my personal information?

 

Yes, you can see, edit and update your personal information at anytime. To do so, please visit the website and log into the site using the 'My Account' menu at the top of the home page. Your personal information will be made available for review and change.

 

 

9. Does Table and Top deliver to post office boxes?

 

Table & Top does not deliver to post office boxes at this time.

 

 

10. Does Table and Top deliver to multiple addresses?

 

Unfortunately you may only ship to one address per order. If your order contains items that require shipping to multiple locations, you will need to place separate orders for each address.

 

 

11. Can I change my shipping address after my order has been dispatched?

 

Please call our Customer Service at # 201 356 2000

 

 

12. Where do you ship from?

 

We ship from our distribution center located in state of New Jersey.

 

 

13. What do you charge for shipping and handling?

 

Please refer to the 'Shipping Information'.

 

 

14. Do you accept returns?

 

Yes. Please refer to the 'Returns & Exchanges' policy.