Service and Support
- Contact Us
- Terms & Privacy
- Payment Options
- Shipping Information
- Returns & Exchanges
- Assembly Instructions
- Press Inquiries
If you have any questions, please do not hesitate to contact us. We'd be happy to assist you. For inquiries related to purchases made online at tableandtop.com, please reference the product name or order number and indicate the best way for us to reach you. All emails will be answered in a timely manner, typically within 48 business hours.
*CALL US TOLL FREE # 800 – 947 – 7337
*CUSTOMERS IN NJ CALL # 201 – 633 – 8888
*FAX: # 201 – 633 – 8889
Table & Top
90E 5th St
Bayonne, NJ 07002
Terms & Privacy
Welcome to Table & Top website. Please review the following terms of service that govern your use of the Site (the "Agreement"). We encourage you to review these terms and conditions whenever you purchase products from us or use our Site. Please be aware that your use of the Site constitutes your agreement to be bound of the following:
Orders may be placed online 24–hours a day. Payments can be made with the following major credit cards: MasterCard, Visa, Discover, and American Express. We also accept debit cards and PayPal accounts.
Experiencing issues when trying to process and pay for your order? Please contact Us
We do not charge sales taxes for any purchases, except for those that will ship to New Jersey. Purchases made by New Jersey customers will be added 7% sales tax. Because we are located in New Jersey, we are required by the law to charge sales tax in this state.
PRIVACY & SECURITY
At tableandtop.com, we are committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personal information that you provide to create a more personalized and entertaining experience for you, in accordance with the terms outlined below.
Information We Gather
We use all information provided during registration and personalization to provide personalized content and services. Any account information you supply will be used only to process requested commerce transactions or to contact you regarding a specific transaction. Tableandtop.com may also use this information in order to generate aggregate reports that help us determine how to improve our users' experience. This data is anonymous and does not contain any personally identifiable information. Tableandtop.com will not disclose your user information to any outside organization without your consent.
However, tableandtop.com may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our policies, shipping & return terms and conditions or otherwise causing harm to tableandtop.com or anyone who could be victimized by such activities, and where otherwise required by law or by legal process. In the event of a bankruptcy, insolvency, merger or acquisition, customer information, including personal information, may be transferred.
We may also use your contact information to e-mail you newsletters that inform you of new products and special features at tableandtop.com. We may also offer you special promotions from our site or our sponsors. If you prefer not to receive such communications, you may contact us.
Tableandtop.com takes pride in its people and its products and is committed to providing equal opportunity in all of our employment practices.
Tableandtop.com also derives user information through some simple technical methods. We may use data-tracking software that lets us know what areas of the site you visit most often. This helps us present you with the information and features in which you are most interested.
We may use your IP (Internet protocol) address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in an unreadable, encrypted format at all times. This Web site and more importantly all user information, is further protected by a multi-layer firewall based security system.
If you have any questions about this privacy statement, the practices of this site, or your dealings with tableandtop.com, please contact us.
LIMITATION OF LIABILITY
You agree to defend, indemnify and hold tableandtop.com, its partners, affiliates and related companies together with their respective employees, agents, directors, officers and shareholders, harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from or related to your use of this site, your failure to use the Site; your breach or alleged breach of this Agreement or your breach or alleged breach of the copyright, trademark, proprietary or other rights of third parties.
tableandtop.com shall not be liable for any damages or injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.
While tableandtop.com works diligently to review the safety of all products, tableandtop.com cannot be held liable for accidents resulting in personal injury that involve a product purchased on the site.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. In addition, tableandtop.com is not responsible for copyright, registration or licensing infringement of products sold on the site.
To the fullest extent permissible pursuant to applicable law, tableandtop.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. tableandtop.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. tableandtop.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Items in stock typically ship out within 2 – 3 business days. Transit time on standard shipping is 7 – 10 business days. Orders ship on business days Monday through Friday, excluding holidays. Contact us if you need faster service (it may require an additional charge).
When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most carriers can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment. Please note we cannot ship to P.O. Boxes or Military APOs.
SHIPPING & HANDLING
We currently ship to residential and business addresses in 48 contiguous states. Please note that shipment to U.S. territories, AK, HI, islands within the continental U.S., P.O. boxes, and APO/FPO addresses is unavailable.
It is the customer’s responsibility to measure to be sure that the items purchased will fit through all doorways, halls, stairwells, elevators or any other passageways. All ship times are in business days. Please allow 1 to 2 business days to process your order prior to shipping. Product availability and pricing are subject to change without further notice.
We offer two methods of shipment: Standard Threshold Delivery Service and White Glove Platinum Delivery Service.
Standard Threshold Delivery
Deliveries will be protected from the weather by placing them in the closest dry area (porch, garage or inside the closest door or dwelling). Delivery will be in one of two 4 hour windows M – F during regular business hours from 9am – 5pm. Driver will only wait a maximum of 15 minutes. Our carrier will call 1–2 days before your delivery date, to schedule an estimated time of delivery.
White Glove Platinum Delivery
Deliveries are performed by a two man team equipped with a lift gate. The team will deliver to the room of choice inside your residence. This includes up to two flights of stairs. The shipper will unpack the merchandise and provide up to 30 minutes of light assembly. The shipper will also remove all trash and debris when finished. The cost of the White Glove Platinum Delivery equals the cost of standard shipping + additional $99*. For shipments that weight more than 150lbs the cost of the White Glove Platinum Delivery equals the cost of standard shipping + additional $199*.
Standard Threshold Delivery Shipping Charges
Order Total *
Shipping Cost *
Up to $500.00 $99 $500.01 – $800.00 $159 $800.01 – $1000.00 $199 $1000.01 – $1200.00 $239 $1200.01 – $1500.00 $299 $1500.01 – $1800.00 $359 $1800.01 – $ 2000.00 $399 $2000.01 & Over 20% of Total Order
* Before taxes and fees. Valid for single delivery addresses located in the continental U.S.A. Please not that all the Shipping Rules and Rates are subject to change at our discretion.
INTERNATIONAL SHIPPING RESTRICTIONS
Table and Top currently does not ship internationally.
SHIPPING METHODS FOR BACKORDERED ITEMS
If items are temporarily out-of-stock, we will contact you as soon as possible by phone or email. You will have the choice to keep the order as placed, adjust it to exclude the backordered item, or cancel the order. The total shipping and handling charges will be appropriately adjusted and charged as the merchandise is shipped.
Returns & Exchanges
100% HASSLE FREE RETURNS
At Table and Top, your satisfaction is our main priority. We believe in our products and know that you will love them as much as we do. If you are not 100% satisfied with an item(s) you purchased from us, simply return them to us within 14 days of the original invoice date and we’ll give you a full refund (less shipping and handling fees)*. Items must be unused and disassembled, in their original packaging, and include an RMA # on the carton being returned.
To obtain an RMA (Return/ Exchange Authorization Form), please contact us by calling Customer Service.
To return an item, please include the RMA form received and the reason for return to the following address:
Table and Top Web Orders90E 5th St
Attn: TNT Returns
Please note that every item in our collection is carefully inspected before leaving our distribution center. We encourage you to do the same upon receipt of your purchase. In the event that damage occurs in transit, or if you discover any defect in manufacture, please contact us at # 800 – 947 – 7337 within 48 hours of delivery.
For those using White Glove delivery, please inform the driver/ assembler at time of unpacking. No claims can be made beyond this setup.
* Exchanges, credits and refunds issued will be for the item purchase price only. Any taxes charged will be refunded in accordance with state laws. Shipping charges are nonrefundable, and return shipping fees will apply. In certain circumstances, a usage or restocking fee may apply.
Assembly instructions for our products are available to you to download. If you are unable to find the assembly information or if these instructions do not match your product, please call customer service at 1800 – 947 – 7337
Assembly instructions are available in pdf format. If you cannot open the file, please download the Acrobat Reader from Adobe’s website.
Columns Card Table Frame
Columns Coffee Table Frame
Columns Dinner Table Frame
Columns Server/ Console Table Frame
Criss Cross Card Table
Criss Cross Coffee Table
Empire Coffee Table
Hourglass Dinner Table Frame
Low Block Cylinder Base w/23.25” Square Cover
Low Round Cylinder Base w/24” Round Cover
Opossium Coffee Table
Tall Block Cylinder Base w/20” Square Cover
Tall Round Cylinder Base w/24” Round Cover
Triple Track I Coffee Table
Triple Track II Coffee Table
Triple Track III Coffee Table
Triple Track Side Table - Large
Triple Track Side Table - Medium
Voyager Office Chair
We are happy to accommodate media requests for additional information and high – resolution product images. Contact us firstname.lastname@example.org